The deadline for 23&Me’s former and current customers to file for compensation is Monday, July 14, as the genetic
testing company undergoes bankruptcy
proceedings.
A 2023 cyberattack compromised the sensitive personal information of nearly 7 million customers. The disclosure led to the San Francisco, Calif.-based company’s dwindling fortunes, and it filed for bankruptcy in March.
Customers eligible for compensation can follow the instructions on
this website
.
They must file before noon on Monday if filing electronically and before 5 pm if filing with a hard copy, for claims relating to both the cyberattack and any other issue, such as telehealth services or DNA result problems.
To qualify for a cybersecurity-related claim, one must be a 23andMe customer between May 1, 2023, and Oct. 1, 2023; have received a notice that their personal information was compromised in the 2023 data breach; and have incurred damages – monetary or non-monetary – related to the cybersecurity incident.
Existing policy allows customers to request the deletion of their account and information from the company’s database.
As part of the bankruptcy proceeding, 23andMe secured a buyer in June when TTAM Research Institute, a nonprofit led by
23andMe co-founder Anne Wojcicki
, agreed to acquire the company for $305 million.
